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Description
The Knowing-Doing GapDiscover how to bridge the knowing doing gap with Jeffrey Pfeffer and Robert Sutton's groundbreaking book, The Knowing Doing Gap. This insightful read explores why businesses often fail to translate their extensive knowledge into actionable results. With a keen focus on the barriers that impede effective implementation, this book provides actionable strategies to enhance organizational performance. Learn how to avoid the 'smart talk trap' where plans
Discover how to bridge the knowing-doing gap with Jeffrey Pfeffer and Robert Sutton's groundbreaking book, The Knowing-Doing Gap. This insightful read explores why businesses often fail to translate their extensive knowledge into actionable results. With a keen focus on the barriers that impede effective implementation, this book provides actionable strategies to enhance organizational performance. Learn how to avoid the 'smart talk trap' where plans and meetings replace real action. This essential guide emphasizes the importance of fostering a culture that empowers leaders to take decisive action, measure what truly matters, and eliminate fear and unhealthy competition within teams. The authors share compelling case studies from various firms that successfully closed the knowing-doing gap and highlight those that struggled. The Knowing-Doing Gap offers valuable lessons for executives seeking to enhance their firm's effectiveness and create an environment where knowledge is fully leveraged. Ideal for business professionals aiming to transform insights into impactful actions, this book remains a must-read for anyone committed to driving real change in their organization. Perfect for leaders and managers looking to elevate their team's performance and engagement. Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW | ISBN: 9781578511242 | Format: Cloth over boards | Year: 1999 | Publisher: Harvard Business Review Press.Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781578511242
Format: Cloth over boards
Year: 1999
Publisher: Harvard Business Review Press
Description:
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear--firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.
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★★★★★ 5
Amazing Cream! Like Magic for Me!
Somehow I triggered an eczema flare, and this time it hit my face. I had little bumps everywhere, my skin felt extremely dry and painful, and even under my eyebrows was sore. I’d only ever used eczema creams for my body, so I had nothing meant for my face.
I searched for a facial option and this had great reviews and photos that made it look like it worked almost instantly. It arrived in one day, and I used it that night. The cream is very smooth, creamy, and incredibly soothing. By the next morning, my face was back to normal.
It did sting slightly when I applied it, but only because my skin was so irritated, not because of any harsh ingredients. The relief was almost immediate. My skin felt soft, smooth, and calm again, and all the irritation cleared up like it was never there.
It has a pleasant scent and is very moisturizing. Honestly, it felt like magic. This was a true lifesaver in the moment, definitely a face saver. It isn’t inexpensive but at the moment anything that worked would’ve been worth the price. I highly recommend it.
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Reviewed in the United States on February 27, 2026
★★★★★ 5
Love This Stuff!
I have skin allergies to anything with fragrance, so I get a lot of eczema flare ups. Not only does this not cause flare ups, but it helps soothe any irritation I have on my face. It’s also not too heavy and doesn’t leave a film feeling or cause breakouts like a lot of the other creams I’ve tried with colloidal oatmeal. Really love that they were able to work such a helpful, soothing ingredient into such a nice formula!
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Reviewed in the United States on April 28, 2026
★★★★★ 5
Great product 😎
Im very picky about what products I use , but ever since using this one I really like the way it feels cool on the skin. I would recommend buying this especially if you have Eczema or just looking for something to apply for daily use .
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Reviewed in the United States on June 4, 2026
★★★★★ 4
Burns
Maybe once you get your eczema under control with some other product, you can use this for maintenance, but it's an absolute misery if you have a bad outbreak of eczema. I have no idea why this thing has alcohol in it but it burns like a star when you put it on severely irritated skin.
Note: I originally gave this 3 stars, but Eczema Honey reached out to me to offer a refund. I didn't take it, but I appreciated that they *would* do that. Plus, my acute outbreak has subsided and it's perfectly fine to use now, so just be warned it hurts to apply if you have an active eczema flareup!
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Reviewed in the United States on July 29, 2025
★★★★★ 5
Absolutely worth the money!!
I'm 38 and I've never had eczema but I did always have sensitive skin. About a week ago I noticed a dry patch under my eyelid and boy did it flare up very quickly. I tried several plant based products for eczema but it just burned. I decided this product would be my final purchase before going to urgent care.
I received this product 2 days ago. After reading the reviews I decided to slowly add this to my skin. Now it did burn on the part that was super worse than the other so I made sure to put very thin amounts till my skin could handle a thick application. Id say I put the cream on about 6times the first day by the next day I could already see the difference the swelling and redness went away. The second day I did the same no more slight burning my skin is still dry but it is healing.
I would definitely give it a try if you're experiencing eczema for your first time!
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Reviewed in the United States on November 28, 2025
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